News

Five stars for Hospice of

Five stars for Hospice of Wichita Falls

Hospice of Wichita Falls contracts with health care First to send a Consumer Assessment of health care Providers and Systems (CAHPS) survey to the caregivers/families 90 days after a patient has passed on our services. The results of the surveys rank us compared to all hospices across the nation – both nonprofit and for-profit hospices. These surveys are very valuable as they give us a firsthand account from the family members of what we do well and where we might need improvement. The CAHPS quality measure scores from caregiver’s responses grade us in areas such as communication with the family, Getting timely help, Treating the patient with respect, Emotional and Spiritual help, help for pain and symptoms, Training the family to care for the patient, Rating of this hospice and Willingness to recommend this hospice.

Pages